~/enine-sites-help/troubleshooting/an-image-looks-wrong
An image looks wrong
Match the image to its slot's shape, upload a larger file if it's blurry, and use a transparent PNG for logos.
Each template sets its own crop and aspect ratio for every device, so the same image can look different in a hero and in a card.
Find your problem
| What you see | What to do |
|---|---|
| The image is cropped oddly | It is being fitted to the slot's shape. Use an image closer to that shape: 16:9 landscape for heroes, square-ish for cards |
| The image is blurry | The upload may be smaller than the slot. Upload a larger file |
| A logo has a background box | Use a transparent PNG |
| The wrong image shows | In Edit Mode, click the image and choose the right file from your Media Library |
Files in your Media Library are reused everywhere, so fixing a file once fixes it everywhere it is used. See How to upload and reuse images.
Still stuck?
Email hello@eninesites.com with the page URL and a screenshot.